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Terlampir adalah Facilitator Toolkit (81 halaman) yang berisi Quality Management Tools dipergunakan oleh: Office of Quality Improvement, University of Wisconsin, Madison, USA.
Penggunaan alat-alat (tools) ini HARUS dalam konteks membangun Sistem Manajemen Kualitas (Quality Management System) baik di kantor-kantor, universitas, lembaga Pendidikan, maupun industri.
Silakan download buku Facilitator Toolkit di sini:
http://oqi.wisc.edu/resourcelibrary/uploads/resources/Facilitator%20Tool%20Kit.pdf
Salam SUCCESS.
The link below is Facilitator Toolkit book (81 pages) which consists of the Quality Management Tools used by: Office of Quality Improvement, University of Wisconsin, Madison, USA.
The use of these tools MUST be in the context of establishing a Quality Management System either in the offices, universities, educational institutions, or industries.
Please download the Facilitator Toolkit book here:
http://oqi.wisc.edu/resourcelibrary/uploads/resources/Facilitator%20Tool%20Kit.pdf
Best Regards for SUCCESS.
